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The motor does not have enough power to open the door
The motor does not have enough power to open the door
Updated over a week ago

The LOQED Touch Smart Lock motor is strong and delivers more power than you can manually. In rare cases, the lock may struggle to open your door. This can happen for a couple of reasons:

  • Low battery: When the batteries are running low, the lock's maximum power will decrease.

  • Jamming door: Some doors may bend slightly, especially if they are dark-colored and exposed to sunlight.

If you experience difficulty opening your door, try gently pulling or pushing the door while the motor is in operation. You can also use emergency power if that doesn't work to open the lock. With fully charged batteries and normal weather conditions, any door should open easily with the LOQED Touch Smart Lock. You may need to adjust the door if you still have to pull or push your door to open it. This can often be done easily with a screwdriver, but in some cases, it's best to seek professional help. Keeping the lock functioning smoothly will also conserve battery power.

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