Digital safety is a high priority for us. There was a lot of focus on this during the design of the LOQED Touch Smart Lock, so that it wouldn't be an afterthought.
Only you have the encryption key
Your digital keys are encrypted with your personal password. Only your LOQED Touch Smart Lock and the LOQED app on your phone can access these digital keys. New keys are not sent via the LOQED server, but via a secure medium of your choice (e.g. WhatsApp). Therefore, the digital key is never visible to LOQED. This means that if you lose your phone, forgot your account password, and forget your personal access code at the same time, we cannot open the door for you.
Touch to Open: safer than ‘auto unlock’ of other smart locks
Only when you are right in front of the door (~3 meter), outside (not inside) and touching the LOQED front module, the LOQED Touch Smart Lock will open the door for you. Conventional smart locks can unwittingly open your door, because they open your door as soon as a Bluetooth phone connects. For example, when you are parking your car, or enter through another door of your house, conventional smart locks will fully unlock and open your door – while you’re not there. Conventional smart locks also have only one antenna, making it impossible to know on which side of the door you are. For more information, see: ‘How does Touch to Open work‘.
End-to-end encryption and digital signatures
The LOQED Touch Smart Lock uses end-to-end encryption and digital signatures, such as used by banks, to keep your data secure.
Protection against relay attacks
Cars being stolen by amplifying the wireless signal from the car key is something that has made the news more than once. This made it look as if the key was close to the car, instead of in the house. The LOQED Touch Smart Lock is protected against these ‘relay attacks’. We do this by using geofencing and a timer. See for more information ‘How does Touch to Open work‘.
Protection against replay attacks
With a replay-attack, an attacker repeats the wireless signal, to open a door again. The LOQED Touch Smart Lock is protected against this by using a challenge-reponse system and verifies if a command is not older than a few seconds.
Remote blocking of lost phones/codes
Lost your phone or personal access code? Simply remotely block access from any internet browser.
Key copying
Unlike traditional keys, the digital key cannot be easily copied. The LOQED Touch Smart Lock uses a unique key per user.